McFarlan Rowlands Insurance Brokers
Carrying forward a legacy of over 120 years of exceptional customer service, we are your friends, your neighbours, your community partners and devoted insurance advocates, serving our clients across Ontario from our network of 19 offices. We care about our people. We foster an environment of inclusion, opportunity and continuous learning, and in turn, we are committed to delivering high level expertise and service that you can count on.
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Last updated on Apr 20th, 2026
Recent Activity
Client testimonial appreciation post
McFarlan Rowlands Insurance Brokers posted a client appreciation message on 2026-04-27 that thanks clients and highlights the teams commitment to exceptional service. The short social post emphasizes teamwork, client first values, and gratitude with supporting hashtags.
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Agriculture Connect Event participation in Simcoe
McFarlan Rowlands posted that Matt VanBesien and Tanner Tuttle represented the firm alongside Rob Woolvett from Nova Mutual at the Agriculture Connect Event in Simcoe on April 23, 2026. The team connected with agricultural community members to share insights and strengthen local relationships while thanking those who keep the industry thriving.
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Ontario construction insurance guidance — Spring 2026
McFarlan Rowlands Insurance Brokers advises Ontario builders to schedule a spring insurance review focused on Builder's Risk limits, job site security, equipment floater updates, subcontractor insurance checks, and weather related risks. The post links to a detailed blog so contractors can align coverage with rising material costs and seasonal hazards.
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Community cleanup participation recognition
McFarlan Rowlands Insurance Brokers publicly thanked their team for jumping into Clean & Green Tillsonburg on April 23, using hashtags to spotlight community spirit and volunteer effort. The brief social post highlights teamwork and helps amplify the town cleanup through public recognition.
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Earth Day Clean & Green Tillsonburg volunteer cleanup
McFarlan Rowlands Insurance Brokers joined the Clean & Green Tillsonburg Initiative for an Earth Day community cleanup in Tillsonburg on April 22, collecting litter and caring for local spaces, with one team receiving a gift basket for finding a hidden gnome. The post frames the effort as a local, team focused way to give back and protect the environment.
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Earth Day community cleanup participation
On Earth Day McFarlan Rowlands Insurance Brokers joined the Clean & Green Tillsonburg Initiative, sending their McFarlan TBURG Geese team out to help clean Tillsonburg on 2026-04-22. One team was celebrated with a gift basket from the town after finding a hidden Gnome, a nice example of local collaboration and community spirit.
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Client appreciation message
McFarlan Rowlands Insurance Brokers thanked clients for their trust and kind words on 2026-04-21, noting that feedback inspires continued exceptional service. The brief appreciation post highlights customer gratitude and social engagement using hashtags like #ThankYou and #CustomerLove.
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Brand alignment and brokerage transition announcement
Starting in January 2026, McFarlan Rowlands is aligning several brokerages so Colley Insurance, Integrisure, and McConville Omni Insurance will operate under the McFarlan Rowlands name, while Excalibur Insurance Group keeps its brand with the trade name Excalibur Insurance Group by McFarlan Rowlands o/b McFarlan Rowlands Insurance Brokers Inc. The announcement stresses that clients will continue with the same broker and service team, their policies and renewal dates will not change, office addresses remain the same, and no action is required.
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How home renovations can affect your insurance
McFarlan Rowlands Insurance Brokers lays out how common home renovations in Ontario affect insurance, from new roofs that can lower premiums to pools that raise liability. The post emphasizes notifying your broker after upgrades so coverage and premiums reflect changes in value and risk, and notes that safety and water protection measures can influence discounts.
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How Does A Claim Affect Your Insurance Premium?
McFarlan Rowlands explains that premiums are driven by risk factors like claims history, type and frequency of claims, driving record for auto, and property or industry risks. Being at fault in an accident, filing multiple claims quickly, or repeated issues such as water damage may prompt higher rates, so the broker recommends contacting them before you file a claim.
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Auto theft trends and most-stolen vehicle guidance
McFarlan Rowlands Insurance Brokers summarizes 2024 Équité Association data showing SUVs and pickup trucks dominate Canada and Ontario most stolen vehicle lists, with the Toyota RAV4 top nationally and the Honda CR-V top in Ontario. The broker notes insured losses topped more than $1.6 billion in Ontario in 2023, thefts fell about 19 percent nationwide, and insurers are requiring anti theft devices and tracking to manage risk; speak with your McFarlan Rowlands broker about coverage and potential surcharges.
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Preparing for extreme weather in Ontario
McFarlan Rowlands Insurance Brokers lays out practical steps for Ontario homeowners to reduce flood and winter storm damage, from sealing basement openings and extending downspouts to roof inspections and pipe protection. The page also lists a seven day emergency kit and recommends contacting your broker for a coverage review to identify gaps related to extreme weather.
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What To Do Immediately After An Accident
McFarlan Rowlands Insurance Brokers provides a concise five step guide for what to do immediately after a loss, from ensuring safety to working with an adjuster. The guide stresses documenting damage, not admitting fault at the scene, and contacting McFarlan Rowlands promptly for claims support.
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Preparing for Extreme Weather in Ontario, Spring 2026
McFarlan Rowlands Insurance Brokers published a Spring 2026 guide helping Ontario homeowners prepare for rapid snowmelt, ice jams, and severe storms, with step by step tips on drainage, sump pumps, basement sealing, and insurance coverage reviews. They recommend securing vehicles and outdoor items, assembling an emergency kit, and contacting their team for a policy review or risk assessment via the linked guide.
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McFarlan Rowlands Claims FAQ
McFarlan Rowlands Insurance Brokers offers a claims FAQ with phone and online reporting options and a dedicated number at 1-888-734-8888. The page lists what to prepare for auto and property claims, explains when to file a police report, and gives immediate steps to limit damage during fire, water, or theft incidents.
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Fraud Prevention Month advisory and tips
McFarlan Rowlands Insurance Brokers outlines fraud risks and protections for Fraud Prevention Month, including how phishing emails, fake renewal notices, post accident schemes, and storm contractor scams occur. The advisory lists clear steps to protect yourself, such as confirming identities, contacting your broker via the number on your policy, verifying contractors, and keeping detailed records.
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Tillsonburg branch contact details and staff listing
McFarlan Rowlands Insurance Brokers publishes full contact information for its Tillsonburg branch at 80 Brock St. E., including a local phone 519-679-5440, toll free line 888-734-8888, and fax 1-844-679-2226. The page lists branch manager Liane Papadakos plus a roster of account managers and executives with extension numbers and many staff emails on the mcfr.ca domain for direct outreach.
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Thamesford branch contact details
McFarlan Rowlands Insurance Brokers Thamesford branch is at 162 Dundas St. Thamesford, ON with local phone 519-679-5440 and a toll free line 888-734-8888. The page lists Sara Stead as CFO and Branch Manager plus the account team with direct extensions and emails for quick, specific assistance.
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Accident Report page
McFarlan Rowlands Insurance Brokers hosts an Accident Report page on their website so clients can begin reporting incidents and access guidance directly. Published on 2026-04-21, the page is available at https://mcfarlanrowlands.com/accident-report/ for submission of incident details and next steps.
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Tavistock branch contact details
McFarlan Rowlands Insurance Brokers publishes full contact details for its Tavistock branch including Box 429, 27 Woodstock St. S., phone 519-679-5440, toll free 888-734-8888, and fax 1-844-679-2226. Branch manager Charlotte Campbell and account staff Cole Lansdell, Sandra Taylor, and Travis Baynham are listed with direct extensions and email addresses on the Tavistock contact page.
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St. Thomas branch contact details
McFarlan Rowlands Insurance Brokers St. Thomas branch is at 1009 Talbot Street Unit D, with local phone 519-679-5440 and toll free 888-734-8888. The page lists branch manager Julie Vannoord and several account executives and managers with direct extensions and emails so you can reach the right specialist quickly.
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Strathroy branch contact and staff listing
McFarlan Rowlands Insurance Brokers Strathroy branch lists its office at Box 7, 303 Caradoc St. S., with phone 519-679-5440, toll free 888-734-8888, and fax 1-844-679-2226. The page includes named contacts and direct extensions and emails for Brooke Armstrong, Dave Brown, Heather Branson, Janice Phillips, Jill Kennedy, and Leisa Wall so you can reach the right person for account support.
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Port Stanley branch contact details
McFarlan Rowlands Insurance Brokers' Port Stanley branch is at 289 Bridge St., Port Stanley, N5L 1C2, open 9:00 AM to 5:00 PM. Call 519-679-5440 or toll free 888-734-8888, or email Julie Vannoord or Amy Broer for account assistance; visit the branch page at the company's website for the official listing.
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Sarnia branch contact and staff listing
McFarlan Rowlands Insurance Brokers Sarnia branch publishes a full contact roster including Branch Manager Lori Benson and six account staff at 1315 Michigan Ave. Call 519-679-5440 or toll free 888-734-8888, or visit the branch page for direct extensions and email addresses to reach the right person quickly. Use the listed direct extensions to route policy or claims questions to an account manager.
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Langton branch contact details
McFarlan Rowlands Insurance Brokers Langton branch is at 27 Queen St. Langton, ON N0E 1G0, with main phone 519-679-5440 and toll free 888-734-8888. Reach branch staff directly by extension or email: Liane Papadakos (519-913-3137 ext. 1652), Cathy Rosehart (519-913-3137 ext. 1631), and Samantha Peters (519-913-3137 ext. 1653); see the branch page for full details.
